Returns & Exchanges
We want you to be wagging your tail with every purchase, but if your item isn't quite right, you can return it to us within 28 days of receipt. All items must be returned in their original, unworn condition with tags attached to ensure a smooth refund process.
Start Your Return
Visit our online portal to generate your unique return authorization number and select the items you wish to send back from your order history.
Pack Your Items
Carefully place your items back in their original packaging, ensuring all labels are intact, and include your completed return form inside the parcel.
Ship It Back
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized courier location or local post office.
Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing